Companies achieve stronger results with Customer Engagement Suite, plus new AI-enabled capabilities
Updated: 2025-03-12 10:00:00
: , AI Machine Learning Companies achieve stronger results with Customer Engagement Suite , plus new AI-enabled capabilities March 12, 2025 Antony Passemard Director of Product Management , Applied AI , Customer Experience Matthew Clare Outbound Product Manager , Customer Experience Join us at Google Cloud Next April 9-11 in Las Vegas Register The demands for top-notch customer service have never been greater â but so are the rewards for those companies that can deliver on the promise . Indeed , organizations with higher customer loyalty scores have delivered 3.5 times more cumulative shareholder return over 10 years according to Bain Company. While technology has largely fueled these rising customer expectations , itâ s also delivering the tools to meet the moment . Notably ,